Frequently asked questions

Our store specializes in Chinese loose leaf teas. We recommend you enjoy these teas using the Chinese Gongfu Tea method. For some black teas, the western method can be used to brew the tea as well.

No, but you can order samples to try our tea. Most of our tea products are packed in 1.76oz (50g) resealable kraft paper pouches with aluminum foil liner. The package will keep the tea fresh with proper storage.

The porcelain and pottery teawares in our store are either handmade or semi-handmade. The drawing and glazing processes especially require hand-craftsmanship. The patterns on the teacups you receive will be slightly different from the ones pictured since no hand-painting can be copied exactly.

You don't have to. The brewing instructions are from our personal tasting experience, which serves to help you to enjoy the tea if you are new to it. We suggest you keep an eye on the water temperature since it is the most important thing to affect the taste of the tea. For experienced tea drinkers, you can adjust the amount and steeping time to suit your taste.

We are trying hard to be more eco-friendly. We may reuse clean bubble wraps, air bags, boxes and other shipping materials to lower our impact. We are searching for a more sustainable packaging solution for our products as well. Please reuse and recycle.